The Iowa Correctional Institution for Women (ICIW)

encourages communication between an individual  incarcerated and supportive family or friends. Correspondence may be restricted for rule violations  involving the use of these services. It is the incarcerated individual’s responsibility to keep  correspondents advised of rules & regulations and changes.

 

Emergencies
To advise incarcerated individuals of family emergencies only, please call 515-725-5042, 8:00am – 4:00pm and ask for the incarcerated individual’s counselor. Outside these hours, please call 515-725- 5050 and ask to speak to a Shift Supervisor.

MAIL

If family or friends want to write to an individual incarcerated using mail, please review the following information:

● All incoming mail must be sent directly from the individual who wrote the correspondence.
● The incarcerated individual’s name, number, address, city, state, and zip code shall appear on the envelope.
● The sender’s printed name and address shall appear in the upper left-hand corner of the envelope.
● The sender’s full name shall be signed in full and printed at the end of the letter.
● Forwarding mail from a third party is not allowed.
● All publications (to include newspaper, magazines, books) must be ordered and sent directly from an approved publisher or bookstore which does mail order business.

ICIW encourages frequent and safe correspondance with supportive family and friends. With safety in mind, the following items will not be accepted in incoming mail:
● Polaroids or instant photos
● Money in any form
● Stamps or pre-paid postage envelopes/boxes
● Commercial or homemade correspondence (envelopes, notes, drawings, greeting cards, etc.) with any of the following embellishments:

▪ Paint, glue, tape, white -out, foam backings, ribbons, stickers or other attachments. ▪ Pop up or musical cards/recordable cards.
▪ Stains that would not appear to be a result of damage in transit.
▪ Items in excess of 8.5 x 11”

● Glitter embellishment on handmade greeting cards, regardless of where produced or purchased (glitter embellishment is currently allowable on commercially produced greeting cards). ● Sticky notes or Post -it notes may be limited to legal mail only.
● Excessive numbers of photos, pictures, pages, etc. contained in mail may be restricted and not accepted. This will be at the discretion of the institution and guided by processing resources and relevant policy (i.e property, sanitation, etc.).

Mail privileges may be temporarily administratively restricted pending investigation of credible  allegations of improper use of the mail service. 

Iowa Dept. of Corrections policies may be found at: https://doc.iowa.gov/ 


OMAIL

The Iowa Department of Corrections (IDOC) provides Omail services for the benefit of individuals incarcerated and their families. Please visit the IDOC website at https://doc.iowa.gov for additional  information regarding Corrlinks – Offender Email.  

If family or friends want to write to an individual incarcerated using Omail, please review the following  information:  

  • To register for O-mail go to: https://www.corrlinks.com/Login.aspx 
  • The cost for each o-mail sent is $0.25 
  • Individuals incarcerated add minutes to their O-mail account in the same way they do their  telephone account. They request a transfer from their banking account and are charged 6% tax  for O-mail credits. O-mail credits are kept in a separate account like phone minutes. 
  • O-mails are limited to 13,000 characters or 100 lines, whichever comes first. The 100 lines equal  2 pages maximum. 

If you should have issues with O-mail please use the Customer Support link at the bottom of the  CorrLinks web page. 

Please note, O-mail privileges may be temporarily administratively restricted pending investigation of  credible allegations of improper use of the o-mail system.


BANKING

The IDOC has a centralized banking system for individuals incarcerated. Please visit the IDOC website at  https://doc.iowa.gov for additional information regarding banking services.  

If family or friends wish to deposit funds into an incarcerated individual’s account, please review the  following information:  

  • All deposits must be in the form of a cashier’s check or money order.
  • Cashier’s check or money order must include the following: Incarcerated individual name, incarcerated individual number, sender’s name and sender’s complete address. All writing should be legible.  
  • Cash and personal checks are not accepted.
  • Forwarding money from a third party is not allowed.
  • If the deposit does not follow guidelines, it will be returned to the sender by mail.
  • Cashier’s checks and money orders must be made payable to:
  • IDOC Offender Fiduciary Account.
  • Cashier’s checks or money orders must be mailed to :
  • IDOC-OFA, 1550 L Street, Suite B, Fort  Dodge, IA 50501 

Cashier’s checks and money orders may not be dropped off at any institution.  

● Individuals incarcerated will receive receipts of deposits consistent with current individual  institution guidelines.

Questions regarding incoming money can be directed to the Business Office where the offender is located.

TELEPHONE

The Iowa Department of Corrections (IDOC) provides telephone service for the benefit of individuals  incarcerated and their families. Please visit the IDOC website at https://doc.iowa.gov for additional  information regarding telephone services.  

If family or friends wish to deposit money for pre-paid individual phone credits, please review the  following information:  

  • Obtain the IDOC form “Offender Telephone Services Pre-Paid Service”. This form can be found  on the IDOC website at https://doc.iowa.gov. Follow instructions outlined on the form.  ● The IDOC form “Offender Telephone Services Pre-Paid Service” must be completed in full. The  form must include the individual incarcerated name, number, facility the individual is located  and the name, address and telephone number of the sender.  
  • Money must be in the form of a cashier’s check or money order.  
  • Cashier’s checks or money orders must be made out to: IDOC – OTC (Offender Telephone  Account).  
  • The minimum amount for each deposit will be $20.00.  
  • Cash and personal checks are not accepted.  
  • The IDOC form “Offender Telephone Services Pre-Paid Service” must accompany the cashier’s  check or money order.  
  • Cashier’s checks or money orders, along with the IDOC form “Offender Telephone Services Pre Paid Service”, must be mailed to: IDOC Offender Telephone Accounts, P.O. Box 1417, Fort  Madison, IA 52627 

Questions regarding incarcerated individuals’ telephone services can be addressed by calling (319) 372- 5432 extensions #41821, Monday through Friday between 1:00 P.M. and 4:00 P.M. Emails may be sent  to docoffendertelephone@iowa.gov

Please note, telephone privileges may be temporarily administratively restricted pending investigation  of credible allegations of improper use of the telephone.